Article 1 (Purpose)

These Terms and Conditions aim to define the rights, obligations, and responsibilities between the cyber homepage and users when using the internet-related services (hereinafter referred to as "services") provided by Popopo (an e-commerce operator) through its online homepage (hereinafter referred to as "homepage").
※「These Terms and Conditions also apply to electronic commerce conducted through PC communication, wireless, etc., unless they contradict the nature of such transactions.」

Article 2 (Definitions)

• ① "Homepage" refers to a virtual business platform established by Popopo to allow users to trade goods or services (hereinafter referred to as "goods, etc.") using computers and other information communication facilities. It is also used to denote the business entity operating the cyber homepage.
• ② "User" refers to a person who accesses the "homepage" and receives services provided by the "homepage" according to these Terms and Conditions.
• ③ "Member" refers to an individual who has registered as a member of the "homepage" and can continuously use the services provided by the "homepage".
• ④ "Non-member" refers to an individual who does not register as a member but still utilizes the services provided by the "homepage".

Article 3 (Specification, Explanation, and Revision of Terms)

• ① The "homepage" shall post these Terms and Conditions along with its business name, representative’s name, business office address (including an address for handling consumer complaints), telephone number, fax number, email address, business registration number, e-commerce business report number, and personal information manager’s details on the initial service screen of Popopo’s online homepage to ensure easy accessibility by users. However, users may be allowed to view the Terms and Conditions through a linked screen.
• ② The "homepage" shall ensure that before users agree to these Terms and Conditions, essential details such as withdrawal rights, delivery responsibilities, and refund conditions are provided through a separate connection screen or pop-up window.
• ③ The "homepage" may revise these Terms and Conditions within the scope that does not violate applicable laws such as the **Electronic Commerce Consumer Protection Act**, **Regulation of Terms Act**, **Electronic Documents and Basic Electronic Transactions Act**, **Electronic Financial Transactions Act**, **Electronic Signature Act**, **Information and Communications Network Act**, **Door-to-Door Sales Act**, **Consumer Protection Act**, etc.
• ④ If the "homepage" revises these Terms and Conditions, the effective date and reasons for the amendment shall be specified and announced along with the current Terms and Conditions on the homepage's initial screen **seven days prior to the effective date**. However, if the revision is unfavorable to users, the notice period shall be **at least 30 days**. In such cases, the "homepage" shall provide a clear comparison of the changes to ensure easy understanding by users.
• ⑤ Revised Terms and Conditions shall apply only to contracts established after the effective date. Contracts concluded before the effective date shall be governed by the previous Terms unless the existing users explicitly opt to apply the new Terms within the notice period and receive consent from the "homepage".
• ⑥ Any matters not specified in these Terms and Conditions or issues related to their interpretation shall follow applicable laws, including the **Electronic Commerce Consumer Protection Act**, **Regulation of Terms Act**, **Fair Trade Commission guidelines**, and common business practices.

Article 4 (Provision and Modification of Services)

• ① The "homepage" performs the following tasks:

  1. Providing information on goods or services and entering into purchase contracts.

  2. Delivering goods or services for contracts concluded.

  3. Other tasks designated by the "homepage".

• ② If goods or services become unavailable due to depletion of stock or changes in technical specifications, the "homepage" may modify the content of future contracts. In such cases, the modifications shall be announced immediately alongside the current details.
• ③ If a service promised through a contract becomes unavailable due to reasons such as depletion of goods or specification changes, the "homepage" shall immediately notify the user at their registered contact address.
• ④ In such cases, the "homepage" shall compensate users for damages suffered. However, it shall not be liable if it proves that it did not act intentionally or negligently.

Article 5 (Service Interruption)

• ① The "homepage" may temporarily suspend service provision due to maintenance, replacement, malfunction of computer or information communication facilities, or network disruptions.
• ② The "homepage" shall compensate users or third parties for damages caused by temporary service suspension as described in Paragraph 1. However, compensation shall not apply if the "homepage" proves that no intentional misconduct or negligence was involved.
• ③ If the "homepage" is unable to provide services due to business conversion, discontinuation, or company mergers, it shall notify users following Article 8 and compensate consumers according to the conditions originally presented by the "homepage." If the "homepage" has not specified a compensation standard, users' mileage or reward points shall be converted into physical goods or cash equivalent to their value.

Article 6 (Membership Registration)

• ① Users may apply for membership by completing the registration form designated by the "homepage" and indicating their agreement to these Terms and Conditions.
• ② The "homepage" shall register users as members except for those who meet the following criteria:

  1. If the applicant has previously lost their membership under Article 7, Paragraph 3. However, exceptions may be made if at least three years have passed since the loss of membership and the "homepage" approves re-registration.

  2. If there is false information, missing details, or errors in the registration content.

  3. If registering as a member significantly interferes with the "homepage's" technical operations.

• ③ Membership registration shall take effect once the "homepage" approves the application and the approval is communicated to the applicant.
• ④ Members must update their information if changes occur after registration within a reasonable timeframe through the "homepage's" information modification procedures.

Article 7 (Membership Withdrawal and Loss of Membership)

• ① Members may request withdrawal from the "homepage" at any time, and the "homepage" shall process the withdrawal immediately.
• ② If a member meets any of the following conditions, the "homepage" may restrict or suspend their membership:

  1. If false information was provided at the time of registration.

  2. If the member fails to pay for purchased goods or services or other outstanding debts related to "homepage" use within the due date.

  3. If the member disrupts another person's use of the "homepage" or misuses their information, thereby violating e-commerce regulations.

  4. If the member engages in unlawful activities or violates public order and morality through the "homepage."

• ③ If the same violations occur **twice or more** or remain uncorrected within **30 days** after restrictions or suspension, the "homepage" may revoke the user's membership.
• ④ If the "homepage" revokes membership, it shall erase the user's registration and notify them. Before deletion, the member shall be given a minimum **30-day period** to explain their position.

Article 8 (Notifications to Members)

• ① The "homepage" may send notifications to members via the email address designated in their prior agreement with the "homepage."
• ② For unspecified multiple members, the "homepage" may substitute individual notifications with a **one-week announcement** on the homepage notice board. However, if the notification significantly impacts a member's personal transactions, individual notifications shall be sent.

Article 9 (Purchase Request and Consent for Providing Personal Information)

• ① Users of the "homepage" may request purchases through the following methods or similar processes, and the "homepage" must clearly present the following details to the user:

  1. Search and selection of goods or services.

  2. Entering recipient’s name, address, phone number, email address (or mobile phone number).

  3. Confirmation of terms and conditions, services with restricted withdrawal rights, and costs such as shipping fees or installation charges.

  4. Indicating agreement to the terms and conditions and confirming or rejecting the details in item 3 (e.g., clicking a checkbox).

  5. Requesting the purchase of goods or services and confirming the request or agreeing to confirmation by the "homepage".

  6. Selecting a payment method.

• ② If the "homepage" needs to provide the purchaser’s personal information to a third party:

  1) The entity receiving the personal information, 2) The purpose of using the personal information, 3) The specific items of personal information provided, 4) The duration for which the entity will retain and use the personal information must be disclosed to the purchaser and consent must be obtained. (This also applies when the agreed terms change.)

• ③ If the "homepage" outsources the handling of the purchaser’s personal information to a third party, it must notify and obtain consent from the purchaser regarding:

  1) The entity entrusted with personal information handling, 2) The nature of the outsourced personal information handling tasks. (This also applies when the agreed terms change.) However, if the outsourcing is necessary for contract fulfillment related to service provision and improves user convenience, the "homepage" may notify users through its privacy policy in accordance with the **Information and Communications Network Act**, without requiring explicit consent.

Article 10 (Formation of Contract)

• ① The "homepage" may refuse approval of purchase requests based on the following circumstances. However, if a contract is formed with a minor, the minor or their legal guardian must be informed that the contract may be canceled if legal guardian approval is not obtained:

  1. If the purchase request contains false, missing, or incorrect information.

  2. If the minor attempts to purchase restricted goods or services such as tobacco or alcohol as per the **Juvenile Protection Act**.

  3. If the "homepage" determines that approving the purchase request is technically or operationally significantly challenging.

• ② The contract is considered established when the "homepage"’s acceptance of the purchase request reaches the user in the form of an order confirmation notification as outlined in **Article 12, Paragraph 1**.
• ③ The acceptance notification from the "homepage" must include confirmation of the purchase request, sales availability, correction or cancellation options for the purchase request, and other relevant details.

Article 11 (Payment Methods)

Payment for goods or services purchased on the "homepage" may be made through any of the following available methods. The "homepage" may not charge users any additional fees in relation to their payment method:

1. Various account transfers such as phone banking, internet banking, and email banking.

2. Payments via prepaid cards, debit cards, or credit cards.

3. Online direct deposit without a bankbook.

4. Payment using electronic currency.

5. Payment upon receipt of goods.

6. Payment using mileage or points issued by the "homepage".

7. Payment via gift certificates acknowledged by or contracted with the "homepage".

8. Other electronic payment methods.

Article 12 (Order Confirmation Notification, Purchase Request Changes, and Cancellation)

• ① When a user submits a purchase request, the "homepage" will send an order confirmation notification to the user.
• ② If there is a discrepancy in the order confirmation, the user may request modifications or cancellations immediately upon receiving the notification. If the request is made before shipment, the "homepage" must promptly accommodate it. However, if payment has already been completed, the cancellation shall be governed by **Article 15**, which covers withdrawal of subscription rights.

Article 13 (Supply of Goods, etc.)

• ① Unless otherwise agreed upon between the user and the "homepage" regarding the supply date of goods, the "homepage" shall take the necessary steps such as manufacturing, packaging, and other preparations to ensure the goods are shipped within **seven days** from the date of purchase. However, if the "homepage" has already received full or partial payment for the goods, the necessary actions must be taken within **three business days** from the date of payment. The "homepage" shall also provide appropriate measures for users to check the supply status and progress of the goods.
• ② The "homepage" shall specify the delivery method, cost responsibility for each delivery method, and estimated delivery period for the purchased goods. If the "homepage" exceeds the agreed delivery period, it shall compensate the user for any resulting damages. However, compensation shall not apply if the "homepage" proves that no intentional misconduct or negligence was involved.

Article 14 (Refunds)

If the "homepage" is unable to deliver the purchased goods due to **out-of-stock** or other reasons, it shall **immediately** notify the user. If the payment was received beforehand, the "homepage" must process a refund or take necessary refund-related actions within **three business days** from the payment date.

Article 15 (Withdrawal of Subscription, etc.)

• ① A user who has entered into a purchase contract with the "homepage" may withdraw their subscription within **seven days** from the date they receive a contract document, as per **Article 13, Paragraph 2** of the **Electronic Commerce Consumer Protection Act**. However, if the delivery of goods occurs later than the contract document date, the withdrawal period starts from the date the goods are received or the supply process begins. If the withdrawal policy differs under the **Electronic Commerce Consumer Protection Act**, the relevant law shall apply.
• ② Users may not request a return or exchange in the following cases:

  1. If the goods are lost or damaged due to reasons attributable to the user (excluding cases where packaging was opened solely for content verification).

  2. If the value of the goods has significantly decreased due to usage or partial consumption.

  3. If the value of the goods has significantly decreased over time, making resale difficult.

  4. If the goods can be **reproduced**, and the original packaging of the goods has been damaged.

• ③ If the "homepage" failed to specify withdrawal restrictions in a **clearly visible location** or provide trial products, users shall not be restricted from withdrawing their purchase.
• ④ Users may withdraw their subscription within **three months** from the date of supply or within **30 days** from discovering that the goods do not match their description, advertisement, or contract terms.

Article 16 (Effects of Withdrawal of Subscription, etc.)

• ① If the "homepage" receives returned goods from a user, it shall **refund the full amount** within **three business days**. If the refund is delayed, the "homepage" shall pay delay interest calculated according to the **Electronic Commerce Consumer Protection Act Enforcement Decree, Article 21-2**.
• ② If the user paid for goods using a **credit card or electronic currency**, the "homepage" shall immediately request the respective payment provider to **halt or cancel** the payment charge.
• ③ In case of a withdrawal, the user shall bear the return shipping costs. The "homepage" shall **not** charge cancellation fees or compensation penalties for withdrawal. However, if the goods **do not match their advertised description or were supplied incorrectly**, the "homepage" shall bear the return costs.
• ④ If the user **paid shipping fees** for the delivery, the "homepage" must **clearly indicate** who is responsible for the shipping cost in case of withdrawal.

Article 17 (Personal Information Protection)

• ① The "homepage" collects only the minimum necessary personal information required for providing services.
• ② The "homepage" does not collect information necessary for fulfilling purchase contracts at the time of member registration. However, if identity verification is required by law before a purchase contract, only the minimum personal information necessary for that verification may be collected.
• ③ When collecting and using personal information, the "homepage" must notify the user of the purpose and obtain their consent.
• ④ The "homepage" may not use collected personal information for purposes other than its original intent. If a new purpose arises or if the information is provided to a third party, the "homepage" must notify the user and obtain consent. However, exceptions apply if required by relevant laws.
• ⑤ When obtaining user consent as per Paragraphs 2 and 3, the "homepage" must pre-notify or disclose the identity of the personal information manager (affiliation, name, phone number, and contact details), the purpose of collection and use, and any information provision details to third parties (recipient, purpose, and provided information). This must be done according to **Article 22, Paragraph 2** of the **Information and Communications Network Act**, and users may withdraw their consent at any time.
• ⑥ Users may access their personal information at any time and request corrections for errors. The "homepage" must promptly take necessary actions. While the correction request is being processed, the "homepage" may not use the inaccurate personal information.
• ⑦ The "homepage" must limit the number of personnel handling user personal information for protection purposes and is fully responsible for any damage caused by **loss, theft, leakage, unauthorized third-party provision, or alteration** of personal information, including credit card and bank account details.
• ⑧ The "homepage" and any third party receiving personal information from it must **immediately destroy** the data once the purpose of collection or provision has been achieved.
• ⑨ The "homepage" may not pre-select consent fields regarding the collection, use, or provision of personal information. Additionally, it must **clearly specify** services that may be restricted if consent is denied and may not limit membership registration or service provision based on refusal to provide non-essential information.

Article 18 (Provision of Information and Advertising)

• ① The "homepage" may provide various marketing information deemed necessary for service usage to members via **email, postal mail, SMS, phone calls, push notifications, or SNS services linked to member contacts**, and members agree to this. Depending on the user’s network environment or billing structure, they may incur **data charges** for receiving such notifications.
• ② Except for transaction-related information and responses to customer inquiries required by law, members may opt out of receiving the marketing-related communications mentioned in the previous paragraph at any time. If a member requests to stop receiving such information, the "homepage" must **immediately cease all related activities**.

Article 19 (Obligations of the "Homepage")

• ① The "homepage" must not engage in activities prohibited by law or public morals. It must make its **best efforts** to provide goods and services in a continuous and stable manner as stipulated in these terms and conditions.
• ② The "homepage" must establish a **security system** to protect user personal information (including credit information), ensuring safe use of its internet services.

Article 20 (Member’s Responsibility for ID and Password)

• ① Except as outlined in **Article 17**, members are **responsible** for managing their own ID and password.
• ② Members must **not** allow third parties to use their ID and password.
• ③ If a member discovers that their ID or password has been stolen or used by a third party, they must **immediately notify** the "homepage" and follow its instructions.

Article 21 (User Obligations)

Users must not engage in the following activities:

1. Registering false information when applying or making changes.

2. Misusing or stealing another person's information.

3. Altering information posted on the "homepage."

4. Sending or posting unauthorized information (such as computer programs) not designated by the "homepage."

5. Infringing on the copyrights or intellectual property rights of the "homepage" or third parties.

6. Damaging the reputation or interfering with the operations of the "homepage" or third parties.

7. Posting or publicly displaying obscene, violent messages, images, audio files, or any other content that violates public order and morality.

Article 22 (Relationship Between the Linked "Homepage" and the Linked-To "Homepage")

• ① If an upper-level "homepage" is linked to a lower-level "homepage" through hyperlinks (including text, images, and videos), the former is called a **linked "homepage" (website)** and the latter is referred to as a **linked-to "homepage" (website).
• ② If the linked "homepage" explicitly states, either on its initial screen or in a pop-up window at the time of linking, that it does **not** assume responsibility for transactions conducted independently by the linked-to "homepage" regarding goods or services, it bears no liability for those transactions.

Article 23 (Ownership and Restrictions on Copyrights)

• ① Copyright and other intellectual property rights for materials created by the "homepage" belong to the "homepage."
• ② Users must not use information obtained from the "homepage," which is subject to its intellectual property rights, for commercial purposes or provide it to third parties through **reproduction, transmission, publication, distribution, broadcasting, or any other method** without prior consent from the "homepage."
• ③ If the "homepage" uses copyrighted content assigned to a user under an agreement, it must notify the respective user.

Article 24 (Dispute Resolution)

• ① The "homepage" establishes and operates a **damage compensation processing system** to **reflect legitimate user opinions and complaints** and compensate for damages.
• ② Complaints and opinions submitted by users shall be processed **on a priority basis**. If prompt resolution is difficult, the "homepage" must **immediately notify** the user of the reasons and processing schedule.
• ③ If users apply for dispute resolution related to **electronic commerce disputes** between them and the "homepage," they may follow mediation procedures conducted by the **Fair Trade Commission** or the **dispute mediation agencies commissioned by provincial or city governors.**

Article 25 (Jurisdiction and Governing Law)

• ① Lawsuits related to **electronic commerce disputes** between users and the "homepage" shall be filed in the **district court with jurisdiction over the user's address** at the time of litigation. If the user has no address, the lawsuit shall be filed in the district court with jurisdiction over their place of residence. However, if the user's address or residence is unclear or they are **living abroad,** the lawsuit shall follow the jurisdiction outlined in the **Civil Procedure Act.**
• ② Lawsuits concerning **electronic commerce disputes** between users and the "homepage" shall be governed by **Korean law.**

Article 26 (AI-Based Service Provision)

• ① This service utilizes artificial intelligence (AI)-based **tag recommendation and search API** from **Textway Inc.** (hereinafter referred to as "Textway") to provide users with information creation and management functions.
• ② Scope of **user data collection and utilization**

  a. The text and related data entered by the user may be collected within this service to improve personalized recommendation features and enhance search accuracy.

  b. Collected data may be anonymized and used for AI model training and algorithm enhancement by Textway Inc. However, data will not be shared externally in a way that can identify individual users.

  c. This service performs **automated tagging and search functions** using Textway's tag recommendation and search API. User data may be partially utilized for AI model improvement and learning purposes.

• ③ **Data security and protection**

  a. During AI training, users' original data is anonymized and encrypted. It may be **deleted after three years**.

• ④ **Restrictions on third-party provision and sharing**

  a. User data is **exclusively used** for internal purposes related to this service and Textway’s AI model enhancement. It is **not directly provided to third parties**.

• ⑤ **User Guidelines**

  Author

  (Copyright-related) The intellectual property rights for content created by the author through this service **belong to the author** by default. However, if AI-generated content is deemed **substantially similar to** or a **plagiarized reproduction of** an existing work, copyright infringement issues may arise, and the author holds responsibility. However, if copyright infringement results from intentional or negligent actions by the company, the company assumes liability.
  (Limitation of liability for service provider) The company will make its best efforts to **support copyright-related issues** caused by AI tool limitations but **does not assume legal responsibility**.

  Subscriber

  (Clarification of prohibited activities) Subscribers must not **steal other users' accounts**, **disrupt the stable operation of the service**, or **use, reproduce, modify, distribute, display, perform, or create derivative works** without permission.

  (Clarification of trademark and logo usage) Subscribers may **only** use the company's trademarks or logos if explicitly permitted. They **must not** use them for commercial purposes or in a way that damages the company's reputation.

  (Emphasis on personal information protection obligations) Subscribers must **lawfully process** personal information obtained while using the service and comply with **privacy laws**. Any violation may lead to penalties under relevant laws.

• ⑥ **Amendment of Terms**

  a. The company may modify these terms **if reasonable reasons exist**, provided such changes **do not violate applicable laws**.

  b. The company will **announce changes at least seven days before the effective date**. However, if the modifications are **disadvantageous to users**, they will be announced **at least 30 days before** implementation.

  c. If a user does not explicitly **express objection** before the revised terms take effect, the user is deemed to have **agreed to the changes**.

  d. Users who **do not agree** with the revised terms may **terminate their service contract**.

• ⑦ **Dispute Resolution**

  a. Disputes between the company and users related to service usage shall **primarily be resolved through mutual consultation**.

  b. If mutual consultation fails, **litigation or arbitration** may be pursued in accordance with relevant laws.

  c. These terms shall be **interpreted under South Korean law**, and disputes shall be filed in the **competent court under the Civil Procedure Act**.

Supplementary Provisions (Effective Date) These terms take effect on **May 8, 2024**.